CONTACTIS (Our outsourcing contact center) provides a full cycle (circle) of customer support for loyalty programs.
Receiving of incoming requests, fill out the questionnaires, consultation on promotions and program rules, activation and blocking of cards, etc.
Contact our manager for more detailed information.
- assistance to the client by phone during self-registration on the website;
- consultation on the terms and conditions of the loyalty program;
- consultation on the points accrual / write-off to bonus cards;
- consultation on the details of the made purchases;
- providing addresses or phone numbers of outlets, shops, etc .;
- registration of clients in the telephone mode and fixing data in the web-form;
- activation and blocking of cards in the system;
- transfer of customer data from paper questionnaires to the web-system (fill out the questionnaires);
- reporting of any format with the possibility of automatic sending by email to the responsible employee;
- provision of call records (by prior arrangement).
We will provide our 0800 number or help you conclude a number rental agreement with a supplier.