Support of the events together with the online platform zMEET

Posted on Posted in News

Recently, the issue of holding various online events has become very relevant and acute. Employee trainings, conferences, seminars and team buildings are important events in every company. And for many, now it has become difficult or impossible to conduct them in the usual way, so in order to adapt to the new circumstances, we are all forced to go online.

THE COMPANY HAS THE OPPORTUNITY TO GATHER UP TO 8 THOUSAND PARTICIPANTS AT A TIME.

Our partner – ZLab have created a unique product “zMEET” – a gamified online platform for conferences, training courses, product demonstrations, concerts and other events.

When registering on this platform, each participant of the event chooses a character, who will represent the participant in a 3D environment. Individual and unique locations are created for different events. These can be separate halls for seminars or trainings, stages for performances, cinemas, pools and anything that customer wishes. Whereas innovative technology which is used allows event attendees to watch their favorite speakers or artists live by streaming videos from the studio directly to the online environment.

Text and voice chats, messages to groups or individual characters (colleagues, speakers, moderators, etc.) are available at the location for communication between the characters.

Thanks to this platform, companies have the opportunity to gather up to 8,000 guests and employees at the same time, and to hold the event in unusual circumstances.

CONTACTIS CARRIED OUT FULL-SCALE SUPPORT FOR MORE THAN 5 THOUSAND VISITORS

In December 2020, CONTACTIS joined such events as a partner in information and technical support. We have successfully helped organize and host several online corporate events for well-known international companies with more than 5,000 visitors at a time.

The team of the outsourcing call center CONTACTIS provided full scale support to the participants of these events: assistance in installation of the application, registration, information assistance in the environment during the event.

AGENTS ANSWERED THE CALLS OF PARTICIPANTS AND REPLIED TO THE MESSAGES IN CHAT

We have supported our clients across all communication channels. Agents simultaneously answered phone calls, chats in messengers (Viber, Telegram). We responded to customer inquiries from Kazakhstan, Belarus, USA, Canada and other countries communicating in respective language.

In the current situation with home office setting in many companies, zMEET platform and high-quality full scale support of CONTACTIS can significantly facilitate the possibility of conducting trainings, corporate events and presentations.

We are sure that in the future CONTACTIS together with ZLab will hold many similar events, thanks to the platform and our support, you can easily organize and hold any event in unusual and interesting way.